Frequently Asked Questions


Why timber windows?

Timber is favoured in many residential applications as it is considered warm, classical and flexible as a building material. From a thermal point of view, timber-framed windows perform extremely well. In fact, due to the excellent thermal properties of timber, timber windows rate a full star better than aluminium in reducing winter heat loss.

Visit our Timber Windows page for a list of our products.

Shipping Information

Windows and doors can be delivered to site in Metropolitan Geelong or collected from our premises.

Metro Delivery - Geelong

  • 1 item - $44.00
  • 2 - 5 items - $88.00
  • 6 - 9 items - $185.00

For areas outside Geelong area please contact us for a quotation.

Refunds and Returns

Your satisfaction is our first priority at Window Warehouse. If your item is faulty upon receipt or is not as described, we will gladly exchange the item or refund your credit card. All returns are subject to us receiving the item back within 7 days of purchase. Items must be returned with their original packaging and, unless they were damaged prior to you receiving them, must still be in an unused and saleable condition.